Our Mission
We are building global communities of confident parents with innovative, ergonomic baby products that enable and encourage bonding.
It All Began With A Mother
Twenty years ago, a mother living on Maui was not satisfied with the baby carrying options available to her. Looking to keep her new son close to her body, she tried several different carriers, but found nothing that satisfied her needs for comfort and balance. She was deeply inspired by indigenous babywearing practices and The Continuum Concept — the idea that, from birth, we must be treated with great care to achieve optimal wellness in our future life.
With this premise at the top of her mind, and a background in design, she set out to create something that was beneficial for her baby as well as comfortable and easy for parents to use. Drawing inspiration from the traditional mei tai baby carrier, the very first Ergobaby Baby Carrier was born.
With that humble design, Karin Frost revolutionized how we carry babies. Her soft structured carrier became the Gold Standard of babywearing.
Ergobaby was founded on the belief that there’s magic in every little parenting triumph, even during the not-so-joyful jobs of raising your little one. Through award-winning baby carriers, strollers, and more, Ergobaby is committed to providing parents with the foundation to thrive with products that are engineered for comfort and ease.
With carrier styles to suit every family, Ergobaby has become the most recommended Baby Carrier manufacturer, carrying millions of babies all over the world. These carriers are available to support families through two babywearing journeys: All-in-One (with Omni Breeze, Omni Dream, or Aerloom) and Ages & Stages (with Embrace, Aura Wrap, 360, and Hip Seat). Our carriers give parents the freedom to enjoy life’s big and small adventures, all while keeping their little ones close. Our products are ergonomically designed to support a baby's developing body and the caregiver that wears them - the ultimate in comfort and ergonomics, Ergobaby carriers are an essential for every parent's babywearing journey from birth to toddler years.
But we didn't stop there. Over the years we’ve applied our expertise in comfort and function to provide growing families with the best products in other categories including strollers, nursing pillows, sleep products, and the Evolve Home Collection, which features bouncers and high chairs - all with the goal of supporting parents in the joys and jobs of raising their young children.
Ergobaby is headquartered in Los Angeles and is passionately sold in more than 700 retailers, in the United States and in over 50 countries.
Love Carries On with Ergobaby.
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Customer satisfaction is a top priority at Ergobaby. We feel confident that we offer products and accessories that are of the highest quality and comfort, and we hope you feel the same way. We also realize there can be a learning curve to using any new product. If you are experiencing difficulty assembling or using any our product(s) or have general questions, please contact us prior to initiating a return, we are happy to help! For a complimentary carrier fit consultation with our certified babywearing educators, you can contact us directly at Support@Ergobaby.com or schedule a time that works best for you at the link here.
Order Cancellations: Once an order has been sent to our fulfillment location(s), it is already processing for shipment and it cannot be canceled.
If you’ve purchased Ergobaby products from one of our authorized retailers, please contact the retailer for their return policy. We cannot accept returns for items purchased through a retailer.
Items purchased directly from Ergobaby.com are returnable within a 30-day period from the date of purchase. Items must be in like-new condition, in the original packaging and have a valid proof of purchase. Please submit returns through our return portal found here. A return will only be accepted if the customer has completed the returns process through our automated system (at the provided link) prior to sending the item(s) back. Any package returned without a valid return label issued by Ergobaby clearly marked on the outside of the box, will be refused. Customers are responsible for return shipping costs.
Metro+ Strollers and Bouncers are eligible for free returns. Return shipping of all other products is determined by location and weight and will be quoted during your returns process in the portal.
Please allow 2 weeks from the delivery of your return for Ergobaby to refund your original form of payment (return shipping costs are excluded from your refund).
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Customer satisfaction is a top priority at Ergobaby. We feel confident that we offer products and accessories that are of the highest quality and comfort, and we hope you feel the same way. We also realize there can be a learning curve to using any new product. If you are experiencing difficulty assembling or using any our product(s) or have general questions, please contact us prior to initiating a return, we are happy to help! For a complimentary carrier fit consultation with our certified babywearing educators, you can contact us directly at Support@Ergobaby.com or schedule a time that works best for you at the link here.
Items purchased directly from Ergobaby.com are returnable within a 30-day period from the date of purchase. Items must be in like-new condition, in the original packaging and have a valid proof of purchase. Please submit returns through our return portal found here. A return will only be accepted if the customer has completed the returns process through our automated system (at the provided link) prior to sending the item(s) back. Any package returned without a valid return label issued by Ergobaby clearly marked on the outside of the box, will be refused. Customers are responsible for return shipping costs.
Metro+ Strollers and Bouncers are eligible for free returns. Return shipping of all other products is determined by location and weight and will be quoted during your returns process in the portal.
Please allow 2 weeks from the delivery of your return for Ergobaby to refund your original form of payment (return shipping costs are excluded from your refund).
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Customer satisfaction is a top priority at Ergobaby. We feel confident that we offer products and accessories that are of the highest quality and comfort, and we hope you feel the same way. We also realize there can be a learning curve to using any new product. If you are experiencing difficulty assembling or using any our product(s) or have general questions, please contact us prior to initiating a return, we are happy to help! For a complimentary carrier fit consultation with our certified babywearing educators, you can contact us directly at Support@Ergobaby.com or schedule a time that works best for you at the link here.
Items purchased directly from Ergobaby.com are returnable within a 30-day period from the date of purchase. Items must be in like-new condition, in the original packaging and have a valid proof of purchase. Please submit returns through our return portal found here. A return will only be accepted if the customer has completed the returns process through our automated system (at the provided link) prior to sending the item(s) back. Any package returned without a valid return label issued by Ergobaby clearly marked on the outside of the box, will be refused. Customers are responsible for return shipping costs.
Metro+ Strollers and Bouncers are eligible for free returns. Return shipping of all other products is determined by location and weight and will be quoted during your returns process in the portal.
Please allow 2 weeks from the delivery of your return for Ergobaby to refund your original form of payment (return shipping costs are excluded from your refund).
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We believe in the transformative power of love. We are continually amazed by how the tiniest person can transform our lives with just one exquisite breath. Suddenly nothing is more important than keeping baby safe, comfortable, and happily by our sides. To carry our love forward and ensure their healthy and happy future, we believe it is our responsibility to work towards the world we envision for our children that looks like this:
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When it comes to compact strollers for babies and toddlers, safety and convenience are key. You and your child need a stroller that keeps them comfortable while making your day – and life – easier. A compact stroller does just that.
Ergobaby’s Metro+ Stroller is not only compact and lightweight, but it’s also newborn-ready and car seat-compatible. And did we mention comfortable? With an ergonomic seat that reclines and has extra cozy cushioned padding and an adjustable handlebar for adult caregivers and pint-sized helpers, every member of your family will want to take this baby for a stroll. Infant and toddler stroller accessories, from sunshades and a carry bag to car seat adapters and support bars, adapt this reliable stroller for any situation.
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Customer satisfaction is a top priority at Ergobaby. We feel confident that we offer products and accessories that are of the highest quality and comfort, and we hope you feel the same way. We also realize there can be a learning curve to using any new product. If you are experiencing difficulty assembling or using any our product(s) or have general questions, please contact us prior to initiating a return, we are happy to help! For a complimentary carrier fit consultation with our certified babywearing educators, you can contact us directly at Support@Ergobaby.com or schedule a time that works best for you at the link here.
Items purchased directly from Ergobaby.com are returnable within a 30-day period from the date of purchase. Items must be in like-new condition, in the original packaging and have a valid proof of purchase. Please submit returns through our return portal found here. A return will only be accepted if the customer has completed the returns process through our automated system (at the provided link) prior to sending the item(s) back. Any package returned without a valid return label issued by Ergobaby clearly marked on the outside of the box, will be refused. Customers are responsible for return shipping costs.